Visme Privacy Policy

Last Updated on May 13, 2021

1. INTRODUCTION.

1.1 Visme (“Company,” or “we,” or “us,” or “our”) is committed to safeguarding the privacy of our website and service users (“users,” or “you”). VISME provides presentation and design tools (“Service” or “Company Service”) via the Company website(s) offered from time to time at the URL www.visme.co (collectively, the “Site,” or “Sites”). The Company Service is owned and operated by Easy WebContent, Inc. (“Company”, “we” or “us”).

1.2 This policy applies where we are acting as a data controller with respect to your personal data, in other words, where we determine the purposes and means of the processing of that personal data.

(a) Some of our policies are different when our Site is used for K-12 school purposes and these policies are displayed at the end of each Section where such policies may differ from our standard policy.

1.3 Terms of Service. Use of the Company Service is subject to the terms of our Terms of Service through our online form, which is hereby incorporated and made part of this Privacy Policy. By using the Company Service, you agree to be bound by our Terms of Service.

1.4 Your use of the Company Service is subject to the terms and conditions set forth in this Privacy Policy (the “Privacy Policy”).

1.5 We continually strive to find new ways to enhance your experience with the Company Service, and we may modify this Privacy Policy from time to time to reflect changes in our privacy practices. You are encouraged to review this Privacy Policy periodically and to check the “Last Updated” date at the top of the Privacy Policy for the most recent version. If we make changes to this Privacy Policy, we will notify you here, by email, or by means of notice through the Website, the Application, or any other part of the Company Service.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING THE COMPANY SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY ALL THE TERMS OF THIS PRIVACY POLICY AND OUR TERMS OF SERVICE. IF YOU DO NOT AGREE TO SUCH TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE COMPANY SERVICE.

2. INFORMATION WE COLLECT.

2.1 Information you provide us directly.

We may ask for certain information when you register for an account or correspond with us (such as a username, your first and last names, birth date, phone number, profession and e-mail address).

We also collect any messages you send us through the Service and may collect information you provide in User Content you post to the Service. We use this information to operate, maintain, and provide the features and functionality of the Service to you, to correspond with you, and to address any issues you raise about the Service.

2.2 Information we receive from third parties

We may receive information about you from third parties. For example, if you access our websites or Service through a third-party connection or log in, for example, through Facebook Connect, by “following,” “liking,” etc., that third party may pass certain information about your use of its service to us. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, and any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them. You may also unlink your third-party account from the Service by adjusting your settings on the third-party service. If you unlink your third-party account, we will no longer receive information collected about you in connection with that service. We may also receive information about you and your engagement with our advertisements from our ad servers, ad networks, and social media platforms.

2.3 Information we collect from you automatically

We will directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service.

2.4 Cookies information and information are taken from similar technologies

When you visit the Service, we will send cookies, small text files containing a string of alphanumeric characters to your computer that uniquely identifies your browser and lets us do things like help you log in faster, enhance your navigation through the site, remembering your preferences and generally improve the user experience. Cookies also convey information to us about how you use the Service and allow us or our business partners to track your usage of the Service over time. They also allow us to deliver personalized advertisements that may be of interest to you and measure their effectiveness.

You can control or reset your cookies and similar technologies through your web browser, which will allow you to customize your cookie preferences and refuse all cookies, or to indicate when a cookie is being sent.

2.5 Log file information

Log file information is automatically reported by your browser or mobile device each time you access the Service. When you use our Service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service.

2.6 Device identifiers

When you access the Service by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier. Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may convey information to us about how you browse and use the Service. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Service. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.

Information K-12

K-12 Personally Identifiable Information is information gathered by us that is descriptive of a student or otherwise identifies a student, including, but not limited to, information in the student’s educational record or email, first and last name, home address, date of birth, telephone number, unique pupil identifier, social security number, financial or insurance account numbers, email address, other information that allows physical or online contact, discipline records, test results, special education data, juvenile dependency records, grades, evaluations, criminal records, medical records, health records, biometric information, disabilities, socioeconomic information, food purchases, political affiliations, religious information, text messages, documents, other student identifiers, search activity, photos, voice recordings, or geolocation information. Covered Information shall include any personally identifiable information or materials:

• (a) in any media or format, including but not limited to our online Service;
  • (i) “Online Service” includes cloud computing services.
• (b) is created or provided by a student, or the student’s parent or legal guardian, to us in the course of the student’s, parent’s, or legal guardian’s use of the Site or Service or K12 school purposes;
  • (i) “K-12 school purposes” means purposes that customarily take place at the direction of the K12 school, teacher, or school district or aid in the administration of school activities, including, but not limited to, instruction in the classroom or at home, administrative activities, and collaboration between students, school personnel, or parents, or are for the use and benefit of the school.
• (c) is created or provided by an employee or agent of the K12 school, school district, local education agency, or county office of education, to us.
• (d) we may use Covered Information to product Services to you solely for K-12 school purposes.
• (e) we will not use any Covered Information to deliver targeted advertising.
• (f) we will not use any Covered Information to amass a profile about a K-12 student.

3. HOW WE USE YOUR INFORMATION.

We use the information we collect about you for the purposes set out above which we have described in more detail below:

3.1 Providing you with the Service: We use the information that you provide us to provide the Service to you. This includes allowing you to log, operate and maintain the Service, giving you access to your designs and billing you. We also use the information we collect about you automatically to remember information about you so that you will not have to re-enter it during your visit or the next time you visit the site.

3.2 For data analytics: We use information about you to help us improve the Service and our users’ experience, including by monitoring aggregate metrics such as the total number of visitors, traffic, and demographic patterns.

3.3 Customizing the Service for you: We use the information you provide us and information about you to make sure that your use of the Service is customized to your needs. For example, if you tell us your profession to recommend designs that are likely to be relevant to you.

3.4 To communicate with you about the Service: We use your contact information to get in touch with you and to send communications about critical elements of the Service. For example, we may send you emails about technical issues, security alerts, or administrative matters.

3.5 To promote and drive engagement with the Service: We use your contact information to get in touch with you about features and offers relating to the Service that we think you would be interested in. We also use the information we collect about you to make sure that you get the most relevant offers and promotions based on your use of the Service, and your preferences.

3.6 For advertising purposes: We use information about you, including cookies information and other information we collect from you automatically, to serve and measure the effectiveness of advertising on the Service

3.7 Customer happiness: We use information about you, information that you provide, and information about your interactions with the Service to resolve technical issues you experience with the Service, and to ensure that we can repair and improve the Service for all users.

3.8 For security measures: We use information about you to monitor activity that we think is suspicious or potentially fraudulent and to identify violations or this Privacy Policy or our Terms of Service.

3.9 For matters that you have specifically consented to: From time to time we may seek your consent to use your information for a particular purpose. Where you consent to our doing so, we will use it for that purpose. Where you no longer want us to use your information for that purpose you may withdraw your consent to this use.

3.10 For matters in that we are required to use your information by law: we will use or disclose your information where we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Service, our Users or others.

4. WHERE DO WE STORE YOUR PERSONAL INFORMATION.

4.1 Your personal information and files are stored on our servers on Amazon Web Services in the US. We always take steps to ensure that your information remains protected in accordance with applicable laws.

5. SHARING YOUR INFORMATION.

5.1 We may disclose your personal data to any member of our group of companies, this means our subsidiaries, our ultimate holding company, and all its subsidiaries insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

5.2 for K-12. We will not sell, lease, rent, trade or otherwise make available a student’s information, including covered information, except that in the event of a purchase, merger or other type of acquisition of us by another party, that party may use Covered Information in the same manner we do.

5.3 Financial transactions relating to our website and services may be handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds.

5.4 We may disclose your inquiry data to one or more of those selected third-party suppliers of services via APIs identified on our website for the purpose of enabling them to connect your account with their Services, if any. Each such third party will act as a data controller in relation to the inquiry data that we supply to it. Each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data.

5.5 Third Parties: We employ third parties to perform functions on our behalf such as companies hosting or operating the Site, processing and/or fulfilling orders for products purchased through the Service, sending e-mail and/or other communications, and maintaining customer and user information and databases. These third parties may have access to your personal information in connection with performing these functions.

5.6 In addition, as our business changes, we may buy or sell various assets. In the event all or a portion of the assets owned or controlled by us, our parent, or any subsidiary or affiliated entity are sold, assigned, transferred, or acquired by another company, the information from and/or about our Service users may be among the transferred assets.

5.7 We do disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We’ll notify you when we’re asked to hand over your personal information in this way unless we’re legally prohibited from doing so. When we receive requests like this, we’ll only release your personal information if we have a good faith belief that the law requires us to do so.

5.8 The third parties will receive only the information required to provide said specific services; the information will be kept and protected by the same principles and level of protection followed by Visme, and it cannot be used for any other purposes.

5.9 We may disclose or share Non-Personally Identifiable Information with Third-Party Providers and the public. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) or use Third Party Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our users to administer the Service. We may also publish this aggregated information for promotional purposes. Such data is collected on our behalf and is owned and used by us.

5.10 We may use Third-Party Providers to serve ads when you participate in the Service. These companies may use Non-Personally Identifiable Information about your visits and use of the Service, and visits to other websites or locations to provide, through the use of network tags, advertisements about goods and services that may be of interest to you. Our advertising service vendors and other Third Parties will at times also use tracking technologies to serve you advertisements tailored to interests you have shown by browsing on this Service and other sites, applications, destinations, and services you have visited, and to determine whether you have seen a particular advertisement before to avoid sending you duplicate advertisements, and for other lawful business purposes. In doing so, these Third Parties may collect non-personally identifiable data including for example the make, model, settings, specifications (e.g., CPU speed, connection speed, browser type, operating system, device identifier) and geographic location of your computer, mobile or other device, as well as date/time stamp, IP address, pages visited, time of visits, content viewed, ads viewed, the site(s), application(s), destination(s), and/or service(s) you arrived from, and other clickstream data. The use of tracking technologies by Third Parties is subject to their own privacy policies, not this Privacy Policy, and we have no responsibility or liability in connection therewith. If you do not want the services that tracking technologies provide, you may be able to opt-out by visiting http://www.aboutads.info.

6. CONSENT TO TRANSFER INFORMATION.

6.1 Your information may be transferred to servers and databases located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as your jurisdiction. Please be advised that we may transfer your information to and from any state, province, country or other governmental jurisdiction, and process it in the United States or elsewhere. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to any such transfer.

7. ABOUT COOKIES.

7.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

7.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session.

7.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

8. COOKIES THAT WE USE.

8.1 We use cookies for the following purposes:

• (a) authentication – we use cookies to identify you when you visit our website and services, and as you navigate our website.
• (b) status – we use cookies to help us to determine if you are logged into our website.
• (c) personalization – we use cookies [to store information about your preferences and to personalize the website and services for you.
• (d) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally.
• (e) advertising – we use cookies to help us to display advertisements that will be relevant to you. This section (e) does not apply to K-12.
• (f) analysis – we use cookies [to help us to analyze the use and performance of our website and services; and
• (g) cookie consent – we use cookies [to store your preferences in relation to the use of cookies more generally.

9. COOKIES USED BY OUR SERVICE PROVIDERS.

9.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

9.2 We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

10. MANAGING COOKIES.

10.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

• (a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
• (b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
• (c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
• (d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
• (e) https://support.apple.com/kb/PH21411 (Safari); and
• (f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

10.2 Blocking all cookies will have a negative impact on the usability of many websites.

10.3 If you block cookies, you will not be able to use all the features on our website.

11. ANALYTICS.

11.1 We continuously improve our websites and our products, and we utilize different third-party web analytics tools to help us do so. We are interested in how visitors use our websites, our desktop tools, our mobile applications, what they like and dislike, and where they have problems. Our products, desktop tools, and mobile applications, as available from time to time, use analytical tools to understand feature usage patterns, to enhance and improve your product experience and offer you specific usage tips and guidance. In connection with normal business operations, as well as to increase functionality and enhance your user experience, this usage information may be linked to personal information that we have about individual users. We maintain ownership of this data and we do not share this type of data about individual users with third parties.

11.2 for K-12 This usage information will not be linked to Covered Information that we have about individual users.

12. SECURITY OF INFORMATION.

12.1 You may be able to access your Personally Identifiable Information via the Company Service with your password and username. This password is encrypted. We advise against sharing your password with anyone. If you access your account via a third-party site or service, you may have additional or different sign-in protections via that third-party site or service. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-in mechanism appropriately and limiting access to your computer, browser, or mobile device by signing off after you have finished accessing your account. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. If we believe that the security of your information may have been compromised, we may seek to notify you of that development.

12.2 We are committed to taking all reasonable precautions to safeguard the privacy of personal information which has been provided by its users. We use technical, contractual, administrative, and physical security steps to protect your personal information. Security measures such as restricted access and the use of passwords and encryption have been adopted to protect your personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Our employees have been trained to respect your privacy at all times and those employees with access to your personal information shall use your personal information strictly in accordance with this Privacy Policy.

12.3 Please be aware that no data transmission over the Internet or via e-mail is completely secure and therefore we cannot guarantee protection of all personal information in all cases. For example, we cannot guarantee protection against interception, misappropriation, misuse, or alteration, or that your information will not be disclosed or accessed by the unauthorized acts of others. Consequently, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Materials posted to online forums such as bulletin boards or chat rooms are public, not secure, and may be viewed by anyone. Any personal information you post may be collected and used by anyone and may result in unsolicited messages from other parties.

13. PRIVACY NOTICE FOR CALIFORNIA RESIDENTS.

13.1 California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (“COPPA”) and the California Business and Professions Code. As required by COPPA, we will provide you with the categories of Personally Identifiable Information that we collect through the Service and the categories of third-party persons or entities with whom such Personally Identifiable Information may be shared for direct marketing purposes at your request. California law requires us to inform you, at your request, (1) the categories of Personally Identifiable Information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. COPPA further requires us to allow you to control who you do not want us to share that information with. To obtain this information, please send a request by email or physical mail to the address found below. When contacting us, please indicate your name, address, email address, and what Personally Identifiable Information you do not want us to share with our marketing partners. The request should be sent to the attention of our legal department and labeled “California Customer Choice Notice.” Please allow 30 days for a response. Also, please note that there is no charge for controlling the sharing of your Personally Identifiable Information or requesting this notice.

13.2 Other California Privacy Rights. California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us via phone, email, or write to us as provided below in our Contact Us Section.

14. NEVADA PRIVACY RIGHTS.

14.1 Nevada law (SB 220) permits customers in Nevada to opt-out of the sale of certain kinds of personal information. As previously mentioned above, we do not sell your personal information to third parties. If you are a Nevada resident and have questions, please contact us via phone, email, or write to us as provided below in our Contact Us Section.

15. ADDITIONAL TERMS THAT APPLY TO SOME RESIDENTS OF THE EUROPEAN ECONOMIC AREA (“EEA”).

15.1 In addition to the rights already recorded above, if you are based in the EEA, you may have the following additional rights in relation to the personal information we hold about you, in accordance with The General Data Protection Regulation 2016/67. For the purposes of the GDPR and UK GDPR, Easy WebContent, Inc. is the data controller with a registered address at 9211 Corporate Blvd. Suite 308 Rockville MD, 20850.

15.2 For Users in the EEA, where we transfer your information to a third party provider that is not located in the EEA, and is not subject to an adequacy decision by the EU Commission, we will require those third-party providers to enter into an agreement that provides appropriate safeguards for your information, including by using the EU Model Clauses.

16. YOUR RIGHTS.

16.1 In this Section, we have summarized the rights that you may have under data protection laws depending on your location and country of residence. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

16.2 Your principal rights under data protection laws may include:

• (a) the right to access;
• (b) the right to rectification;
• (c) the right to erasure;
• (d) the right to restrict processing;
• (e) the right to object to processing;
• (f) the right to data portability;
• (g) the right to complain to a supervisory authority; and
• (h) the right to withdraw consent.

16.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data by visiting your profile when logged in.

16.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

16.5 In some circumstances, you have the right to the erasure of your personal data without undue delay, and at the latest within one month of receiving your valid request. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully process. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defense of legal claims.

• (a) We provide users with options to access and fully delete all of the data associated with their accounts, subject to any exclusions that may apply. Use the guide [below, or go to https://support.visme.co/?s=delete to use the self-serve deletion feature under your Account > Account Settings > Delete Your Account].
• (b) How to Request Deletion of Your Account. We recommend using this method only if you cannot delete your account yourself by logging in and using the instructions in section 9.5 a [above]. We can only delete data for people who can reasonably prove they are owners of the data in question. We will need to verify your ownership of the data. To submit this request, contact our support team by sending an email to [email protected] and make sure to provide your Full Name, your Username associated with your account and your account#.